Terms of service

Last updated: March 3, 2026

1. Overview

This website is operated by Collection Zero (“we,” “us,” “our”). By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to all the Terms, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.

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2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

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3. Products & Pricing

All prices are listed in CAD unless otherwise stated.

We reserve the right to modify or discontinue products at any time without notice. Prices are subject to change without notice.

We strive to display product colours and images accurately, however we cannot guarantee your device’s display will reflect the exact colour or texture of the product.

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4. Orders

We reserve the right to refuse or cancel any order at our sole discretion. This may include, but is not limited to:

• Suspected fraudulent activity

• Unauthorized resale

• Errors in pricing or product information

If we cancel or modify an order, we will attempt to notify you via the contact information provided at checkout.

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5. Shipping & Delivery

Processing times are typically 3-5 business days.

Shipping times are estimates only and may vary depending on location and carrier delays. Collection Zero is not responsible for delays caused by postal carriers, customs, or unforeseen circumstances.

Risk of loss transfers to the customer upon delivery confirmation.

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6. Returns & Exchanges

Returns and exchanges are subject to our posted Return Policy.

Items must be unworn, unwashed, and in original condition. We reserve the right to refuse returns that do not meet these standards.

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7. Intellectual Property

All content on this website, including but not limited to logos, designs, graphics, product names, text, and images, is the property of Collection Zero and may not be reproduced, copied, distributed, or used without prior written permission.

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8. Limitation of Liability

To the fullest extent permitted by law, Collection Zero shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.

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9. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and may be updated without notice.

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10. Third-Party Services

Certain services may be provided by third parties (including payment processors and shipping carriers). We are not responsible for the practices or policies of third-party providers.

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11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

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12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada and the province in which the business operates.

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13. Contact Information

Questions about the Terms of Service should be sent to: shelbey@collectionzero.ca